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Accredited: The highest confidence tier. Every value behind the score is backed by a document. See Confidence tiers. Basic: The lowest confidence tier. Only the candidate’s declared income is known, so only solvency is calculated. Candidate: A person interested in renting one of your listings. A candidate becomes the tenant once you choose them. Case: Everything you do to insure one rental. You create it by choosing its id, a UUID v4, when you open it. See Key concepts. Confidence tier: How much of the data behind a score is backed by documents: Basic, Declared or Accredited. Declared: The middle confidence tier. The candidate’s income and ID number are known, as stated by the candidate. Delinquency: One of the two results of the tenant score. It tells you whether a person appears in a delinquency register. It needs the ID number and postal code. Effort rate: The share of monthly income that goes to paying the rent. Solvency is based on it. Guarantor: A person who backs the tenant’s obligations under the rental contract. The insurer assesses guarantors like tenants. Insurer: The insurance company that quotes, reviews and issues non-payment insurance policies. KO: A negative solvency or delinquency result. Non-payment insurance: A policy that protects the landlord if the tenant stops paying the rent. It is taken out for the landlord’s property. OK: A positive solvency or delinquency result. OK at the limit: A solvency result. The candidate is solvent, but the effort rate is close to the limit. Pending documentation: A case status. The offer is priced and the documents in documentation.missing have not been uploaded yet. Policy issued: A final case status (policy-issued). The policy is in force. Policy number: The reference of an issued policy, available once its status is policy-issued. Policy requested: A case status. The issuance has been requested and the insurer is finishing it. The case cannot be changed or cancelled. Policyholder: The person who takes out the policy. For non-payment insurance, the landlord. Quote: The price the insurer offers for a policy, returned as the case together with the documents the insurer requires. Ready to issue: A case status. Every required document is uploaded, so you can issue the policy. Rejected: A final case status. The insurer will not cover the contract. Solvency: One of the two results of the tenant score. It tells you whether the candidate’s income can cover the rent, based on the effort rate. Tenant: The candidate you chose for the rental. The case includes every tenant and guarantor on the rental contract. Tenant score: The result of tenant scoring: a solvency result, a delinquency result and a confidence tier. Work history report: The vida laboral, an official record of a person’s employment history issued by the Social Security.