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The case lists the documents the insurer requires under documentation.missing. Each item says which document types satisfy it, how many files it needs and, for tenant documents, which tenant it is about.

How it works

  1. Read documentation.missing in the case.
  2. Upload a document for one of the items with POST /non-payment-insurance/cases/{caseId}/documents, as a file with its type and, for tenant documents, the tenant’s id.
  3. The response returns the document and the updated documentation.
  4. Repeat until documentation.missing is empty. The case is then ready-to-issue.
Documents are stored only. They are sent to the insurer when you issue the policy, so uploading a document does not change the offer. Accepted formats are PDF, JPEG and PNG, up to 10 MB each. If you upload a document by mistake, remove it with DELETE /non-payment-insurance/cases/{caseId}/documents/{documentId} while the case is pending-documentation or ready-to-issue. The call answers 204 with no body: read the case to see the updated documentation. If the document satisfied a requirement, the case goes back to pending-documentation.

Document types

Which ones a given person needs depends on their working status, and the case tells you in documentation.missing: each requirement lists the types that satisfy it (anyOf) and how many files it needs (minFiles).
Do not rely on a fixed list. Always read documentation.missing from the case: the insurer decides what it needs for each offer.

Documents must be current

The insurer only accepts recent documents. A payslip from several months ago will not accredit current income: ask the tenant for the latest ones.