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Once the case is ready-to-issue, you can issue the policy with POST /non-payment-insurance/cases/{caseId}/policy.

What you need

1

A ready-to-issue case

documentation.missing is empty. If a document is still missing, nothing is sent to the insurer and the call fails with 422 documentation-incomplete, and the message names what is missing.
2

The landlord's details for the policy

The landlord becomes the policyholder. Send:
  • Identity: for an individual, first name, last name, date of birth and sex. For a company, the legal name
  • Contact: phone, nine digits, and email
  • Correspondence address: street type and name, number, floor, door, postal code, city and province
  • Bank account: the Spanish IBAN the policy payments are charged to
  • Consents: acceptance of the insurer’s privacy policy, which must be true, and whether the landlord agrees to be contacted for commercial purposes
The insured property is the one you sent when you opened the case.

What happens next

The call answers 202 with the case.
  • When the offer is conditioned, Vivara first merges every uploaded document into a single PDF and sends it to the insurer, then requests the issuance. An offer that is not conditioned is issued without sending documents.
  • The issuance can complete immediately, and the case is policy-issued, or the case stays policy-requested while the insurer finishes it. For example, the insurer may be reviewing a conditioned offer, or waiting for the landlord to sign the policy electronically: the insurer emails them.
The call is safe to retry. If the case is already policy-requested or policy-issued, you get the case as it is and nothing is sent to the insurer again. While the policy is being issued:
  • The case cannot be changed. If something changes, such as a different tenant or a new rent, you need a new case with a new id.
  • It cannot be cancelled. Wait for the insurer’s decision.
To follow the outcome, see Track status and policy number.